Welcome Package
+ 500 FS
Three tiers on 1st deposit + 4 more steps
- Wagering
- 35× bonus, 40× FS wins
- Max bet
- A$6.50
- Min deposit
- A$20 / A$50 / A$100
- Max cashout
- 3× bonus value
Levelup Casino Review for Australian Players
Levelup Casino operates under licence number 0000002 issued by the Tobique Gaming Commission and licence ALSI-202508056-FI2 granted by Comoros (AOFA), providing regulatory oversight for player protection.
Who runs Levelup Casino and what licences does it hold?
Levelup Casino was established in 2020 and is operated by Novatrix SRL, registration number 3-102-893958. The company’s registered address is in Cartago, Oreamuno, Potrero Cerrado, Costa Rica. Those details give you a clear starting point when checking the brand’s ownership information.
The brand operates under licence number 0000002 from the Tobique Gaming Commission and licence ALSI-202508056-FI2 from Comoros (AOFA). The overall rating is 7.3/10. That rating reflects the broad range of features, AUD support and loyalty options, while also taking account of the conditions attached to the welcome package and the standard payment limits.
| Detail | Information |
|---|---|
| Operator | Novatrix SRL |
| Registration number | 3-102-893958 |
| Established | 2020 |
| Licence 1 | Tobique Gaming Commission, 0000002 |
| Licence 2 | Comoros (AOFA), ALSI-202508056-FI2 |
What the 7.3/10 rating means for your decision
A rating is most useful when you know what sits behind it. Levelup Casino supports AUD, offers fiat and cryptocurrency payment options, provides 24/7 live chat and has a 12-level loyalty programme. There are also practical controls for deposits, losses and wagers, which can help you set boundaries before you start.
The headline welcome package reaches up to A$20,000 plus 500 free spins across five deposit steps. Its first-deposit choices begin at a A$20 minimum deposit and carry a 35× wagering requirement on the bonus amount, 40× on free-spin winnings, a A$6.50 maximum bet during wagering and a maximum cashout of three times the bonus value. These are important conditions, not fine print to skim past.
- AUD is available as an account currency.
- Deposits are credited instantly.
- Live chat operates 24/7.
- Deposit, loss and wager limits can be set by day, week or month.
- The loyalty programme runs through 12 levels, with VIP status beginning at level 8.
Judge the offer by the terms, not just the headline
A large promotional figure does not tell you how easy it is to use. Look at the wagering multiple, maximum bet, expiry period and cashout cap before deciding whether the offer suits your budget.
AUD payments, crypto options and the fees to expect
Levelup Casino accepts AUD as well as EUR, USD, CAD, NOK, NZD, ZAR and INR. Cryptocurrency currencies include BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX and SOL. You can add more than one currency to the same account and choose the active currency from the account dropdown.
Payment methods include Visa, Mastercard, Neteller, Skrill, Payz, INSTADEBIT, Neosurf, iDebit, Siru Mobile, bank transfer, Interac, CashtoCode, MiFinity and several cryptocurrency options. The minimum deposit is €10, while the maximum deposit is €4,000.
Deposits are credited instantly. There are no processing fees for the listed payment methods apart from bank transfers, which carry a €16 fee. For cryptocurrency transactions, exchange rates are calculated through Coinbase Converter in real time when the transaction takes place.
| Payment detail | Levelup Casino term |
|---|---|
| Account currencies | AUD, EUR, USD, CAD, NOK, NZD, ZAR, INR and cryptocurrencies |
| Minimum deposit | €10 |
| Maximum deposit | €4,000 |
| Deposit crediting | Instant |
| Bank transfer fee | €16 |
Keep your active currency in mind
Multiple currencies can be held on one account, but only one is active at a time. Check the selected currency before making a payment so the transaction matches your plans.
Loyalty levels and VIP features that build over time
The Levelup loyalty programme has 12 levels. Levels 1 to 7 are Regular, while levels 8 to 12 are VIP. You earn Loyalty Points by betting real money, and VIP status starts automatically when you reach level 8. To keep your current level, you need to earn the required minimum of Loyalty Points within a rolling 30-day period.
Regular players receive cashback ranging from 0% to 6%, with limits between €25 and €200 depending on level. VIP level 8 provides 7% weekly cashback capped at €200. Levels 10 to 12 can receive up to 15% weekly cashback with no cashback limit, while VIP MAX at level 12 has 15% cashback and a maximum of €500+.
- Weekly Spin Supply starts at 20 free spins for qualifying Loyalty members with a minimum A$20 deposit.
- Level 12 can receive 100 free spins through Weekly Spin Supply.
- VIP benefits include a priority withdrawal queue, higher withdrawal limits and a personal VIP manager.
- Other VIP features include birthday gifts, custom bonuses, weekend perks and exclusive offers.
- VIP Transfer is available to players with active VIP status elsewhere who meet the Levelup deposit requirements and provide the requested screenshots.
The programme is designed for players who return regularly, but Loyalty Points are earned through real-money betting. That means you should treat the rewards as an extra feature, not as a reason to spend beyond your planned entertainment budget.
Support, security and verification before you play
Live chat is available 24/7, and email support responds within 24 hours. Support languages are English, French, German and Norwegian. For Australian players, the round-the-clock live chat is useful when you need help with an account or payment question outside standard business hours.
The website uses SSL encryption, while payment processors use firewalls and verification checks. Independent auditor eCOGRA verifies RNG functionality. These measures sit alongside identity checks, which may include document requests and a phone call.
There is a one-account rule covering each user, IP, computer and household. Duplicate accounts can result in winnings and bonuses being forfeited. It is also important to keep your contact details current, as contact by phone or email may be required during account checks.
- Use contact details you can access regularly.
- Keep identification documents available if verification is requested.
- Check that your account currency is correct before depositing.
- Use only one account for your household and personal play.
Responsible gambling controls for setting your own limits
Levelup Casino provides several tools to help you manage play. You can set deposit, loss and wager limits for a day, week or month. A decrease takes effect immediately, while an increase requires email confirmation and waits for the previous limit of the same type to expire.
Cooling-off periods are available for one week, one month, three months or six months. During a cooling-off period, fiat deposits are blocked and you are excluded from promotions. The account reactivates automatically when the selected period ends.
Self-exclusion options last six months, nine months, one year or indefinitely. The account is disabled immediately when self-exclusion begins. Gambling should stay within your entertainment budget, and taking a break is a sensible step whenever play no longer feels comfortable.
- Set a deposit limitChoose a daily, weekly or monthly amount that fits your budget before playing.
- Add a loss or wager limitUse a second boundary if you want to control losses or total wagering separately.
- Use cooling-off when you need spaceSelect a one-week to six-month break if you want to pause without choosing self-exclusion.
- Choose self-exclusion for a longer stopSelect six months, nine months, one year or an indefinite period when you need a stronger block.
Is Levelup Casino a sensible fit for Australian players?
Levelup Casino may suit Australian players who want AUD support, a broad choice of payment methods, regular loyalty rewards and access to casino and sportsbook features in one account. The 24/7 live chat, instant deposit crediting and range of player limits are practical positives.
The main point to weigh is how you approach promotional play. The welcome package has a substantial headline value, but its 35× wagering rule, 40× free-spin winnings requirement, A$6.50 maximum bet and three-times bonus cashout cap shape the actual experience. If those terms fit your budget and playing style, the offer may be worth considering; if not, you can simply play without making the promotion the centre of your decision.
Review FAQs
What is Levelup Casino’s rating?
Levelup Casino has a 7.3/10 rating. The rating considers its AUD support, payment range, loyalty programme, support service and promotional conditions.
Who operates Levelup Casino?
Levelup Casino is operated by Novatrix SRL, registration number 3-102-893958. The operator was established in 2020.
Which currencies can I use at Levelup Casino?
AUD is supported alongside EUR, USD, CAD, NOK, NZD, ZAR, INR and several cryptocurrencies. You can add multiple currencies and select one active currency from your account.
How quickly are deposits credited?
Deposits are credited instantly. The minimum deposit is €10 and the maximum deposit is €4,000.
When is Levelup Casino customer support available?
Live chat is available 24/7. Email support is also available, with responses within 24 hours.
How does Levelup Casino VIP status work?
The loyalty programme has 12 levels, with levels 1 to 7 classed as Regular and levels 8 to 12 as VIP. VIP status begins automatically at level 8 after you reach the required level.
What gambling limits can I set?
You can set deposit, loss and wager limits for a day, week or month. Cooling-off periods and self-exclusion periods are also available.
What are the available cooling-off periods?
You can choose a cooling-off period of one week, one month, three months or six months. Fiat deposits are blocked during the selected period, and the account reactivates automatically when it ends.
